In this episode, Tabea Rinn , workforce strategy & transformation at IKEA, talks to host Alexandra Gastpar from HR Campus about why a lack of time is often not a personal problem, but a sign of inefficient systems and complicated processes. She explains why managers today find themselves under pressure to balance day-to-day operations with strategic decision-making, and why simply hiring more staff or using AI alone will not solve these challenges.
You’ll learn how clear expectations, simple processes and a supportive environment can noticeably improve leadership, and why small changes in day-to-day work often have a greater impact than large-scale transformation projects carried out without staff involvement. Tabea shares specific insights from a year-long IKEA study involving over 100 managers of frontline workers and explains why time budgets, reduced friction and clearly defined processes can have a positive impact on the satisfaction of teams, managers and customers. She also discusses why stress is rarely down to individual people, but is often the result of unclear roles, inefficient processes and too much complexity in day-to-day work.
