CampusLine

Your Support Centre for All (Emergency) Cases Relating to HCM Issues

The conclusion of every HR project is a turbulent time: support for productive operations begins. It is now crucial to react quickly in the event of a problem.

We provide you with fast and competent support for acute issues - remotely or on-site. Thanks to the central telephone number 0844 55 44 55 (Monday to Friday, 08:00 - 12:00 and 13:00 - 17:00) and our modern internet-based ticket system (7 x 24 hours), you will receive a competent contact person from us at any time and immediately. We support in case of:

  • System errors
  • System malfunctions and/or failures
  • System and/or process adjustments
  • User consultations
  • Other questions in connection with our services

Login for the CampusLine

Click here to access our Customer Cockpit with integrated CampusLine.

Registration of New CampusLine Users

You can create additional users yourself at any time in the Customer Cockpit. Under «My Company» → «Customer Details», you can see who in your company is a Global Admin User and is authorised to do this. If you encounter any problems, you can open a Customer Cockpit case in CampusLine.

User Guide

You can find the user guide for the Customer Cockpit and CampusLine in the Customer Cockpit under the «Knowledge» tile.

Bild Abschnitt 4_HR Cosmos

HR Cosmos

In addition to our CampusLine, you can also find support on HR issues on the HR Cosmos knowledge platform.