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The working world of the future

Hybrid working is here to stay!

The working world of the future

Back in February 2020, some businesses still regarded "working from home" as a swear word. From March 2020, however, every employee who could was suddenly working from home. COVID-19 turned our attitudes regarding how we work upside down. But how will the world of work continue to develop? One thing is clear right from the start – hybrid working is here to stay

By Anja Buser

Now, 1 1/2 years later, will we all be ordered back to the office? Or will hybrid working really be the norm? What are the keys to success, the challenges and the opportunities? Many businesses are asking themselves these questions and are drifting directionless through the hybrid working waters. This is why Novu Office, the University of St. Gallen and HR Campus have together developed the Hybrid Work Compass. This is based on more than 150 interviews with managers and a survey of 841 HR experts. The study shows that hybrid working models will be the future of our working day.

Specifically, the following findings were the most exciting for us:

Businesses that have a high proportion of employees unable to work remotely find it difficult to come to terms with hybrid working models.
Businesses that also find creative solutions for employees unable to work remotely are exemplary. One example is a manufacturer that leaves it up to a shift how the work is divided up.

Proportion of businesses moving towards hybrid working models:

The fewest have actually already implemented hybrid working models.
Only 17% of businesses have already implemented hybrid working models. This seems a surprisingly small proportion 1 1/2 years after the start of the pandemic.

Implementation of hybrid working models has a positive effect on employee motivation and the geographical reach of applicants.
It seems there are advantages that were not previously regarded as such.

Nothing will succeed without management level support.
In the case of 46% of businesses, management is responsible for implementing hybrid working models. In other words, it is key.

Proportion of businesses where implementation has already started:

For HR departments, this means specifically:

  1. Start to think about the subject or to implement hybrid working models yourselves, otherwise you may be at a competitive disadvantage when recruiting.
  2. Win over management by understanding concerns and then set out the advantages, highlight what will happen if you do nothing and back this up with figures.
  3. Get creative where solutions for employees who can't work from home are concerned and don't penalise those for whom it is not possible.
  4. Think one step ahead: provide management and teams with concrete tools to ensure that everyone feels happy.

Are you interested in the detailed study? HR strategy consultant Anja Buser will be happy to send you the complete study on request and looks forward to hearing from you.


HR Strategies, HR Campus

Anja Buser

Anja Buser likes to deal with topics that move people. After she realised, together with Novu Office, that companies do not yet have an answer to models for hybrid working, they set up a survey. It was important to her that the questions were representative and not based on gut feeling.

Published: 4. November 2021

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