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Why a migration to SAP HXM pays off in two ways.


The course for replacing the on-premises world has been made increasingly clear by SAP over the past few years with the purchase of SuccessFactors, Concur and Qualtrics. It is unclear when exactly the final adoption will take place and whether the maintenance deadline of 2040 will be postponed again. But it is clear that a migration from SAP HCM to SAP HXM brings not only technical but also human benefits.

by Beat Jauch

So why HXM?

With the Human Experience Management HXM concept, SAP has dedicated itself to a new focus: the employee. Conventional HR systems were only partially developed with the needs and wishes of employees in mind. However, the latest findings strongly support the fact that companies can operate most successfully and sustainably if employees are not treated as mere resources, but as the heart of the company. For executives and management alike, the employee well-being should be the top priority. After all, if teams can act on their own responsibility, individual employees can contribute and implement ideas and this can trigger a wave of positive energy or even a spirit of optimism, and this will have a demonstrable impact on the entire company’s performance. HXM wants to create and repeat such inspiring experiences and motivating commitment, and support them in a targeted manner through the use of software.

Future of work as a source of inspiration

The focus on employees is aimed at a new structuring of HR topics and a rethinking of the future of work. A few examples should underline this change, because who, today, wants to be “recruited”? The terminology is reminiscent of the military, which is indeed where the term comes from. However, employees are pushing for professional change. Very few recruitment processes are responding to this desire. And nobody wants to be on- or off-boarded. Because the whole thing has nothing to do with an imminent flight. New employees want to feel welcome and a sense of belonging, similar to a family, even if they have changed jobs. And from the employee’s perspective, HR IT systems are not about administration. Rather, they’re about making sure that everything can be done as simply as possible and with as little effort as possible. It’s all about feeling safe and secure, getting paid on time, being able to record working hours quickly and easily and knowing that all personal data and documents are stored securely and in accordance with data protection regulations.

The development focus is on people

Against this background, the consistent further development from a system solution for human capital management to a software for human experience management makes perfect sense. A solution that is no longer developed primarily for HR departments, but for employees and their experience with individual HR processes. This HXM credo has always applied to the SAP SuccessFactors Suite. The design is geared towards extensive self-service possibilities, which can be used mobile anytime and anywhere. And not just to change data, but also, for example, to plan training and development opportunities, for communication between superiors and employees and for mutual feedback. Qualtrics and the integration of pulse sensors throughout the entire employee life cycle make it possible to collect valuable feedback from employees. These serve as a basis for decision-making and give companies the opportunity to develop themselves further based on X-data, i.e. the experiences and perceptions of their employees.

Why migration pays off

In addition to the change of perspective with regard to the employees, the migration is also worthwhile on a technological level. The infrastructure is unified and the total cost of ownership for IT can be reduced. By switching to the cloud, HR now has access to innumerable modern functionalities, which can be continuously expanded modularly. Younger generations, the often more demanding digital natives, can be provided with modern and up-to-date tools and the self-service portal will therefore increase your productivity.

The migration of SAP HCM customers often takes place in phases and experience is first gained with individual processes, often in the area of talent management. Subsequently, a modular migration is possible until, for example, a new leading HR system is defined with the introduction of SAP SuccessFactors Employee Central. The scalable solution can also be used to respond to changing business requirements. And thanks to Qualtrics’ HXM core, better strategic decisions can be made through the additional availability of employee experience data.

Modular structure for any size of company

Regardless of whether an SME or a large international corporation, SAP HXM or specifically the SAP SuccessFactors HXM Suite covers local legal requirements and supports core operational processes as well as strategic changes. The operative HR core processes are optimally supported by the Employee Central and Employee Central Payroll modules. Thanks to the modular architecture, the core processes can be continuously supplemented with modules from the talent management area and put into operation in accordance with the company’s priorities. In addition, SAP SuccessFactors not only works perfectly with S/4 Hana, but also integrates with classic SAP ERP solutions or any non-SAP solutions.

Finding the right provider

The course has been set for the switch to the cloud and the countless advantages speak for themselves. For companies that want to tackle the migration, they are spoilt for choice of implementation partner. HR Campus has focused on transformation to the cloud from the outset, has preconfigured best practices and has many years of project experience. We will gladly help you to integrate the new landscape cleanly into your surrounding systems. S/4 Hana or SAP Cloud Platform are certainly not foreign words to us.

Learn more about the products SAP SuccessFactors and Qualtrics.

Published: 26. October 2020

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