How the SAP Build Work Zone is Rethinking HR Processes

This is exactly where the SAP Build Work Zone comes in

It centralises processes, applications and information and ensures greater efficiency, better user experiences and clear structures, particularly in HR. A portal that can do more: The SAP Build Work Zone is part of the SAP Build Portfolio and serves as a digital workplace for SAP and third-party applications (for example SAP SuccessFactors, SAP Concur, MS Teams or ServiceNow). The SAP Build Portfolio helps to digitalise business processes quickly and flexibly - even without in-depth programming knowledge. It includes

• SAP Build Process Automation: simple modelling and automation of workflows and approval processes without programming
• SAP Build Apps: low-code platform for the rapid development of user-friendly business applications
• SAP Build Work Zone: centralised user interface

The Work Zone is based on the SAP Business Technology Platform (BTP) and can be customised: role-based, responsive and in the corporate design. Depending on requirements, a Standard or Advanced Edition is available. Managing content is particularly intuitive for content administrators. Functions such as polls, a knowledge database or Fiori tiles can be integrated with just a few clicks. Fiori cards with content from SAP SuccessFactors (such as pending approvals) can also be quickly integrated and flexibly positioned.

From a patchwork quilt to an integrated working environment

Many HR departments work with digital tools, but in isolated systems. As a result, employees log in multiple times, use different interfaces and lose the overview. The SAP Build Work Zone solves this problem through orchestration and consolidation. Start pages can be personalised - tailored to roles, locations or company divisions. At the same time, self-services, automated workflows and learning platforms can be seamlessly integrated. The result is a digital workplace that boosts productivity, increases tool acceptance and reduces support costs.

HR at the centre - everything from a single source

Many HR departments have digitalised their systems - but the daily user experience often remains fragmented. This is exactly where HR Campus comes in: As an experienced SAP partner, we design SAP SuccessFactors and the SAP Build Work Zone to create a consistent, intuitive user experience - precisely tailored to the needs of employees.whether site-specific HR services or customised learning paths: with our support, seamless solutions are created even for more complex requirements. For employees, this means personalised content, modern interfaces and clear structures - without any system changes. Personalised start pages for different roles (employees, managers, HR).

Practical example: HR Self Services for 12,000 employees

A Swiss authority with around 12,000 employees wanted to simplify and centralise access to its HR Self Services. Before the project, important applications were scattered across several platforms: SAP ERP, SAP SuccessFactors, an old intranet and various self-service tools. Employees had to click through several interfaces to perform simple tasks such as reporting absences or recording performance targets. The result: high training requirements, many HR enquiries and low utilisation of the self-services. With the support of HR Campus, the SAP Build Work Zone was introduced as a central HR portal. The implementation included, among other things

• Integration of SAP SuccessFactors
• Integration of SAP ERP Self-Services (absence and working time requests via SAP Fiori)
• News area and HR knowledge database as dynamic content

Conclusion: HR Experience rethought

The SAP Build Work Zone is far more than just another portal - it is the next logical step towards an intelligent, user-centred workplace. Employees and managers work more efficiently, while the HR team gains time for value-adding tasks instead of dealing with standard requests.

When systems interlock seamlessly, applications are intuitive to use and information is available where it is needed, this pays measurable dividends in terms of employee satisfaction. This is the breeding ground for commitment, productivity and corporate success (see Results of representative market research study ).

This is exactly where HR Campus comes in: with well thought-out solutions that offer real benefits for customers and their employees, as well as efficient systems that ensure business success.
"Happy Employee, Happy Company" is more than just a slogan for us - it is our conviction. Because when employees feel good at work, the whole company benefits.