Sophie is a HR chatbot who will guide you through your daily administrative HR tasks. Whether onboarding, working out expenses or recording working hours – Sophie will help you collect the data and give you up-to-date answers to (almost) all your HR questions.
Cutting-edge HR chatbot technology
Faster workflow
Communicates with any modern HR software
Simplifies interaction between the team and HR
Positive employee experience
The term “chatbot” comes from “chat” – as you may have guessed – and “bot” – an abbreviation of “robot”.
So, a chatbot is a software program that can simulate autonomous interaction with human beings. Basically, chatbot users have virtual conversations with robots that perform certain tasks for them or answer their questions.
According to a survey of chatbot users aged 16 to 55, the main reason for using a chatbot is increased productivity.
(Source: Brandtzaeg und Følstad, 2017)
Chatbots are expected to yield year-on-year savings of up to $8billion by 2022.
(Source: digicomp)
In a survey of 1,000 US consumers aged 18 to 65, 49% of them would prefer to communicate with a company via SMS/chat/messenger – as long as it works well technically.
(Source: Aspect, 2016 )
There are already more than 300,000 chatbots active on Facebook.
(Source: Forbes, 2018 )
80% of companies plan to use a chatbot by 2020.
(Source: Forbes, 2018 )
With digital HR assistant ‘Sophie’, this innovative Graubünden-based energy service provider is employing innovative solutions in HR. The chatbot supports managers as well as team members.
The idea for the HR chatbot Sophie came up at a business dinner: Why can’t an expense receipt be submitted via smartphone? In the age of digitalization and the harmonization of so many processes, that really should be possible.
The first idea – to develop an app for it – was quickly dropped: a HR chatbot would do the job so much better and more easily. We found the right partner in rhyno solutions .
After a few brainstorming and workshop sessions, we became more and more aware of the genius and explosiveness of this technology: Sophie would not only improve individual processes, she could even be embedded one-to-one in the existing system landscape – just as if she had always been at home there.
Sophie is part of the Google Startup Program and is supported by the Wirtschaftsförderung Schaffhausen business-development organization.
