Fondation Genève Tourisme & Congrès has put an end to its expense chaos: paper receipts and handwritten notes are now a thing of the past. By centralising its corporate cards and introducing an integrated digital solution, its expense processes have been automated and simplified. Requests are approved much faster and administrative work has dropped considerably. The result? Faster workflows, easier control, and teams who can finally refocus on what really matters – promoting tourism in Geneva.
Industry
Tourism / Hospitality / Gastronomy
Employees
50
Client since
2024
Region
French-speaking Switzerland
Services
Consulting
Software
Initial situation
Since its creation, Fondation Genève Tourisme & Congrès has worked to position Geneva as an attractive destination for tourism and congresses, while managing its activities responsibly. Behind events, campaigns and visitor services, however, an increasingly complex administrative reality was emerging, especially when it came to expense management.
Paper receipts, credit card slips, handwritten notes piled up. Employees had to manually collect, sort and pass them on to accounting, usually in person. This created extra effort and weighed heavily on teams.
For the foundation, one thing was clear: a digital solution was needed to simplify expense and credit card management sustainably.
Teuta Syla
Senior Accountant
The project
Faced with this challenge, the foundation acted quickly. Within a few months, the project team defined its requirements, centralised all credit cards and implemented a digital solution that fit perfectly with its existing IT environment: Edi – Expense Intelligence. Thanks to close collaboration, all key information was gathered early on; a decisive factor for fast, smooth implementation.
Results
Just a few weeks after go-live, improvements were visible: credit card administration was automated, approvals became fully digital, and validated expenses flowed into accounting without extra effort. This shift brought a rapid, efficient transformation aligned with the foundation’s vision. Today processes are leaner, controls are automated – and teams can focus on higher-value tasks.
